We want you to love your Chromaflux windbreaker. If something is not right, here is how returns and refunds work.
You may request a return within 7 days of delivery. The item must be unused, unwashed, in original condition with all tags intact, and in its original packaging.
Email jiyobizs5@gmail.com or WhatsApp +91 84319 60230 with your order number and reason. Our team will share return instructions.
Once we receive and inspect the returned item, your refund is processed to the original payment method within 5–7 business days. For Cash on Delivery (COD) orders, refunds are issued via bank transfer or UPI.
Need a different size? We are happy to exchange eligible items subject to availability — contact us within the 7-day window.
Items that are used, washed, damaged by misuse, or returned without original tags/packaging may not be eligible. Return shipping for non-defective items may be borne by the customer.
This product is sold without any warranty. The 7-day return policy above is your coverage for any issue with your order.
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos and we will make it right with a replacement or full refund.